Shipping policy

Shipping – New Zealand

We deliver to all New Zealand addresses. Standard orders are processed when payment has cleared. Admin and shipping is done Monday-Friday (not including public holidays). Orders shipped via Courier Post typically arrive within 1-7 business days after we have sent you notification of shipment via email. 

Shipping – International

Our international shipping charge covers packaging, freight and insurance, but does not cover any customs duty tax which may be charged by the destination country.

As customs policies vary widely from country to country we have no control over these charges and cannot predict what they may be for your country. We suggest that you check whether customs duty tax will apply to your order with your local customs agents prior to ordering.

Unfortunately, we cannot credit any goods returned to us due to unpaid duties.

We use DHL Express. Deliveries to Australia take up to 5-7 business days, all other countries take up to 2 weeks

Note: Covid-19 has impacted delivery times. At time of order we will notify you of the expected delivery times.